Overview of Legal Information

The information on this page is in three parts. It describes the terms under which you may use this website, the terms of access and acceptable use of this website, and our privacy policy.

  • Website Terms of Use
  • Acceptable Use Policy
  • Privacy Policy

Website Terms of Use

This page, together with the documents referred to on it, sets out the terms on which you may use www.trust-hub.com (the “Website”).  Please read these terms carefully before using the Website.  If you do not agree to these terms please do not use the Website in any way.

By using the Website, you confirm that you accept and agree to comply with:

  • these Terms of Use,
  • our Acceptable Use Policy below,
  • our Privacy Policy below, and
  • our Cookie Policy

Information about us

The Website is owned and managed by Trust-Hub Limited (“we”, us” and “our”).

We are a company registered in England and Wales (number 09161585) at 35 Ballards Lane, London, N3 1XW.

Accessing and using the Website

Our Website is made available free of charge.
We reserve the right to amend or withdraw the services we provide on the Website without prior notice.  We may update and amend the Website at any time.  We may also suspend or terminate access to the Website and it may be unavailable at any time or for any period.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in the Website and in the content posted on the Website.  These works are protected by copyright laws around the world and all rights are reserved.

You may print off copies, or download extracts, from any page(s) from the Website for your personal use or to share with other people within your organisation.  You must not modify or remove particular elements from any printed or downloaded extracts.  You must explicitly acknowledge our status (or any other contributor) as the author of the content.

You must not use the Website or any content for commercial purposes without our prior written approval.

Reliance on information we post to the Website

We try to make the information on the Website as useful and helpful as possible.  However, the content of the Website is provided for general information only.  The content of the Website is not intended to amount to advice on which you should rely and you should take specialist advice before taking, or refraining from taking, any action based on the content.

Although we try to keep the Website current, we offer no representations, guarantees, conditions or warranties that the content is accurate, complete or up-to-date.

Our liability

Nothing in these terms shall limit or exclude our liability for death or personal injury caused by our negligence, for our fraud or our fraudulent misrepresentation or for any other liability which cannot be properly excluded under English law.

We disclaim all liability and responsibility arising from any reliance placed on the Website and the content we publish, by any user of the Website, or by anyone who may be informed of any of the content.  To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Website or any content on it, whether express or implied.

We shall not be liable for any loss or damage, whether arising in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, incurred by any user in connection with the use, inability to use, or results of the use of the Website and its content or any other website linked to them.  In any event, we shall have no liability for any loss of profits, anticipated savings, business opportunity, goodwill or loss of or damage to (including corruption) data (in each case whether direct or indirect) or any indirect or consequential losses or damage.

We do not warrant that the Website is virus free and we accept no responsibility for any infection by virus or other contamination.  We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading any content.

Linking to the Website

You may link to our Website without our written consent, provided you do so in a way that is fair and legal and does not damage or take advantage of our reputation.

Any website from which you are linking must comply in all respects with the standards set out in our Acceptable Use Policy. You must not link to the Website in any way which would suggest any form of association, approval or endorsement on our part where none exists.  Our Website must not be framed on any other site.

We reserve the right to withdraw linking permission without notice.

Links from the Website

Where the Website contains links to websites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and applicable law

These terms of use and the associated policies are subject to English law and the Courts of England and Wales shall have jurisdiction over any claim arising from or in relation to them.  If you are a consumer and resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a consumer and resident in Scotland, you may also bring proceedings in Scotland.

Amending the Terms Of Use

We may revise these terms of use at any time by amending this page. You should check this page from time to time to take notice of any changes that we made, as they are binding on you.   If the changes are significant, we may provide a more prominent notice including, if appropriate, sending an email notification.

Your questions or comments

To contact us, please email hello@trust-hub.com

Acceptable Use Policy

You must comply with this acceptable use policy when accessing the Website.

You may use the Website for lawful purposes only.

You must not use the Website:

  • If your use breaches any applicable law or regulation whether local, national or international.
  • If your use is unlawful or fraudulent.
  • If your use harms, or could harm, minors in any way.
  • To send spam materials to other people.
  • To post any contributions which contain material which is defamatory, obscene, offensive, hateful, inflammatory, deceptive, is likely to harass, upset, embarrass or impersonate any person or which is sexually explicit, promotes violence or any form of discrimination on the basis of race, gender, religion, nationality, disability, sexual orientation, or age, or which infringes any third party intellectual property rights or other rights.
  • To knowingly introduce or transmit viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.

In addition:

  • You must not gain, or attempt to gain, unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website.
  • You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack or do anything that could disable or impair the Website.

If you breach any provisions of the Computer Misuse Act 1990 you may be committing a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

If you breach these terms contained in this Acceptable Use Policy, your right to use the Website will cease immediately.

Privacy Policy

This Privacy Policy explains how we collect, use, disclose, transfer, and store any personal information that we collect from you or that you provide to us. If you do not agree with this Privacy Policy please do not use our website or services.

The website is owned and managed by Trust-Hub Limited (“we”, us” and “our”), which is the data controller under the Data Protection Act 1998.

What personal information we collect

When you contact us through the website, correspond with us or otherwise use our services, we may collect a range of personal data, including your name, address, phone number, email address and information about your enquiry.

How we use your personal information

We use your personal information to respond to your enquiries, operate the website and pursue breaches of the terms of use and other policies. We may also use the information to develop, deliver, and improve our products and services and for internal purposes such as auditing, data analysis and research.

We also use your personal information to keep you updated on our latest service announcements, upcoming events and to improve our services, content and advertising.   If you do not want to be included on our mailing list, you can opt out at any time by emailing us at hello@trust-hub.com.

Where we store your personal data

The information that we collect from you will be stored within the European Economic Area (“EEA”).

Collection and Use of Non-Personal Information

We also collect information that is not directly associated with any specific individual, such as company information, unique device identifiers, location, time zone and other information relating to users’ activities on our website.  We may use this non-personal information for any purpose including so that we can better understand users’ behaviour and improve our products and services.  We may also aggregate this information to help us provide more useful information to our users.

If we combine non-personal information with personal information the combined information will be treated as personal information for the purposes of this Privacy Policy for as long as it can identify an individual.

We may collect information about your computer or mobile device when you access our website.  This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.  We use this information for system administration and may report aggregate information to any advertisers.

Cookies

Our website uses cookies to distinguish you from other users. You can find our Cookie policy here.

Disclosure to Third Parties

We may share your personal information with members of our corporate group, which means our subsidiaries, our ultimate holding company and its parent and subsidiaries, as defined in section 1162 of the Companies Act 2006.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If our company, or substantially all of our assets, are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or in order to enforce our Terms of Use or Acceptable Use Policy as described on this page; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Protection of Personal Information

We take precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our website by virtue of the unsecure nature of the internet and any transmission is at your own risk.  Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorized access.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You have the right to access your personal data in accordance with the Data Protection Act 1998. If you make an access request we may charge you a fee (£10 or as otherwise prescribed by law) to cover our costs in providing you with details of the information we hold about you.

Privacy Policy Changes

Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, if appropriate, by email).

Your questions or comments

To contact us, please email hello@trust-hub.com

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